Subscription Fees, Cancellation and Refund Policy

The credit card holder’s account is automatically charged on the same date as the original transaction date on each corresponding month.

Discounts, rebates, or other special offers are only valid for the initial term; subscriptions renew at the then-current full subscription rates.

Viablac may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.

The right of access granted under these Terms is effective only upon payment of the subscription fees.

Cancelling Account

You can cancel your subscription from your account profile page.

The only valid method for canceling your Plan is via the cancellation link provided on your user “dashboard” page, accessible after logging in to Viablac.com. Requests to cancel by e-mail or phone are not considered and do not accomplish cancellation.

Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until May 10th.


Subscription fees are non-refundable.